A Recipe for Great Culture

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May 16 @ 6:34 am CDT

A great recipe is one that uses quality ingredients, is made with special care, and loved by all who are gathered to try it. It may be an unusual metaphor, but the culture within your organization isn’t much different from a spectacular dish that draws everyone to the table. What if I were to tell you that there is a secret recipe for fostering a truly great culture that will attract more members? Furthermore, what if the ingredients are already at your fingertips?  Culture contributes to the feeling that people get whenever they interact with your organization. Members want to feel positive and secure within the organization and to be inspired by its leaders. They want to feel driven to contribute and participate. You have to make sure all association stakeholders are working together as a team, towards a common good.   I once heard the expression, “culture eats strategy for breakfast” and it wasn’t until years ago, when I was working for an organization in crisis, that I finally understood what it meant. Within a three-year timespan, we had experienced a 75% turnover rate amongst employees and worked under three different executives. These disruptions resulted in confusion, chaos, and ultimately, discontentment. Board members were disengaged and lacked a presence within the organization. This lack of leadership will directly contribute to conflict within the membership. Strategies were developed to address these problems, but ultimately, the same issues kept surfacing.   Looking back now, I’ve come to realize that although an association can have a beautiful, robust strategy, it will backfire if a positive culture is not the norm. In other words, negative culture will consume an organization, regardless of the strategies that are intended to strengthen it.   The quality of an association’s culture directly correlates with the efficacy of its leadership and the collaborative efforts of its stakeholders. Throughout my career, I’ve encountered several organizations in crisis. I’ve also learned that the recipe for a thriving culture…

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